CHINONYE EMMANUEL EZENWATA

Virtual Assistant
Remote, US.

About

Highly organized and proactive Virtual Assistant with over 2 years of experience optimizing administrative operations and enhancing client productivity for diverse businesses. Proven ability to streamline workflows, manage complex schedules, and coordinate projects, reducing administrative turnaround times by up to 20% and improving time management by 25%. Adept at leveraging digital tools and strong communication skills to drive efficiency, ensure timely deliverables, and foster robust client and team relationships in fast-paced virtual environments.

Work

Freelance Virtual Support
|

Virtual Assistant

Remote, Global, US

Summary

Provided comprehensive remote administrative support and operational optimization for diverse small businesses, ensuring efficient client operations and high-quality service.

Highlights

Managed end-to-end email correspondence, appointment scheduling, and data management for multiple clients, enhancing communication flow and organizational efficiency across diverse portfolios.

Conducted in-depth research and meticulously formatted documents, delivering professional-grade materials for various business needs.

Coordinated diverse administrative tasks for multiple clients, consistently achieving timely completion and upholding high standards of quality.

Optimized operational efficiency by coordinating scheduling, communication, and project management, streamlining workflows across client engagements.

EmmaTech Global
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Virtual Assistant

Remote, Global, US

Summary

Supported the CEO in managing schedules, travel, communications, and social media, while coordinating with international suppliers and improving client relationships.

Highlights

Managed CEO's daily itinerary, coordinating appointments and travel arrangements to ensure smooth operations and optimize time utilization.

Handled all inbound and outbound communications, including drafting professional correspondence and responding promptly to client and supplier inquiries.

Oversaw company social media accounts, creating engaging content and monitoring performance to increase brand visibility across platforms.

Maintained organized digital filing systems and tracked business transactions, invoices, and purchase orders for accurate record-keeping.

Implemented workflow improvements that reduced administrative turnaround times by 20%, enhancing responsiveness to clients and suppliers.

Freelance Developer
|

Virtual Assistant

Remote, Global, US

Summary

Managed administrative and project coordination for a freelance developer, ensuring efficient operations and timely project delivery.

Highlights

Managed developer's calendar, scheduled client meetings, and coordinated project timelines for efficient project execution.

Reduced scheduling conflicts by implementing a structured calendar system, improving time management by 25%.

Organized project files, documentation, and source materials, alongside assisting with invoicing and financial records, for streamlined operations.

Monitored project boards on Trello to ensure tasks were up-to-date and deadlines met, supporting successful delivery of multiple projects.

HueScape
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Virtual Assistant

Remote, Global, US

Summary

Provided comprehensive administrative support to clients, ensuring seamless day-to-day operations and enhancing productivity through efficient task management.

Highlights

Provided comprehensive administrative support to clients, ensuring seamless day-to-day operations and enhancing overall productivity.

Managed multiple tasks simultaneously, including scheduling, email correspondence, and data entry, maintaining high operational efficiency.

Utilized strong communication skills to build and maintain robust relationships with clients and internal team members.

Demonstrated high adaptability and problem-solving capabilities in a fast-paced virtual environment.

Implemented efficient workflows and processes, streamlining tasks and improving overall operational efficiency.

Education

Undisclosed University
Undisclosed City, Undisclosed Region, United States of America

Guidance and Counseling

Certificates

Workflow Automation using Airtable, Make.com, Zapier

Issued By

Skill Africa

HIPAA Certificate

Issued By

Biologix Solution

Remote Social Worker

Issued By

My Freedom VA

Google Workspace Essentials

Issued By

ALX

Customer Service Fundamentals

Issued By

Coursera

Virtual Assistant Training

Issued By

ALX

Skills

Administrative & Operational Support

Calendar Management, Schedule Management, Email & Inbox Organization, Data Entry, Database Management, Document Creation & Editing, Time Management, Task & Project Coordination, Workflow Optimization, Record-keeping, Invoicing, Payment Tracking, Financial Records Management, Travel & Event Coordination.

Communication & Client Relations

Customer Support, Live Chat Management, Inbound Communications, Outbound Communications, Professional Correspondence, Client Inquiry Management, Relationship Building.

Digital Marketing & Content

Social Media Management, Content Creation, Brand Visibility, Performance Monitoring.

Research & Analysis

Research, Reporting.

Tools & Platforms

Microsoft Office Suite, Google Workspace, Trello, Notion, Canva, Buffer, Zapier, Office Ally, Make.com, Airtable.